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National Guard Family Management

Army Emergency Relief (AER)

AERAER is a private non-profit and is the Army's own emergency financial assistance organization, dedicated to "Helping the Army Take Care of Its Own". AER provides emergency financial assistance to Soldiers and their Families.

AER funds made available to commanders, are not limited, and are constrained only by the requirement of valid need. For these reasons, the AER assistance program is conducted within the Army structure by major commanders and their installation/organization commanders, through AER sections and other related organizations.

If an eligible Soldier or Family member is not near an Army installation with an AER section, assistance may be obtained through Air Force Aid Society, Navy – Marine Corps Relief Society or Coast Guard Mutual Assistance offices. If none of these offices are within 50 miles, assistance may be obtained through the American Red Cross call center at 1-877-272-7337.

Categories of emergency assistance:

  • Mortgage, rent, deposits, utilities
  • Food
  • Vehicle Repair
  • Funeral expenses
  • Medical/dental expenses
  • Personal needs when pay is delayed or stolen
  • Dependent Dental care
  • Cranial Helmets
  • Child Seats
  • Basic Furniture needs
  • Repair/Replacement of HVAC equipment
  • Repair/Replacement of major appliances
  • Car Rental while on emergency travel or when the primary vehicle is being repaired.
  • Car down payment when the cost to repair exceeds the value of the car.


  • Dependent Children of eligible Soldiers are eligible to compete for an scholarship for undergraduate-level education scholarships, through the Ursano Scholarship Program.
  • Spouses of eligible Soldiers are eligible to compete for undergraduate-level education scholarships, through the Spouse Scholarship Program.


  • Active Duty Soldiers and their Families
  • Retired Soldiers, receiving a retired check from DFAS, and their Families
  • Children and Spouses of “Gray Area” Retirees from the Army National Guard and Army Reserve are eligible to compete for scholarships
  • Army Reserve Soldiers, on orders for 30 days or more, and their Families. (eligible on the first day of the orders)
  • Army National Guard Soldiers, on Title 10 orders for 30 days or more, and their Families. (eligible on the first day of the orders.)

Joint Family Support Assistance Program

The National Defense Authorization Act of 2007 established JFSAP to deliver mobile Family support services to all branches of the military to include Guard and Reserve Families who face the same deployment-related challenges as active component, installation-based Families to ensure they have access to resources. The NDAA authorized the JFSAP to augment existing military Family support programs by providing resources and services to Guard and Reserve Soldiers and their Families who are geographically isolated from a military installation. JFSAP has been available in all States and Territories since September 2008.

Guard/Reserve On-site Sales

Guard_Reserve Picture The Guard/Reserve On-site Sales Program provides the commissary benefit to deserving Guard/Reserve members and their families that live in areas that are not close to an existing commissary store. These sales are not only for the Guard and Reserve ... they're for any authorized shopper. We bring the benefit directly to you at these sales which provide patrons savings of 30% or more; the same as active duty military and their families who shop the commissaries on a regular basis.

Joint Service Support Assistance

Find resources for Service Members, Staff, Family Members, Youth, Volunteer Corps, Educators, and others.


Employer Support of the Guard and Reserve

Employer Support of the Guard and Reserve (ESGR) is a Department of Defense organization that seeks to promote a culture in which all American Employers support and value the military service of their employees.