Soldier and Family Assistance Center

Army Launches Wounded Soldier and Family Hotline:
1-800-984-8523

Wounded and injured Soldiers and their Families expect and deserve the very best care and leadership from America's Army. The "Wounded Soldier and Family Hotline" can be reached from 7 a.m. to 7 p.m., Monday through Friday, at 1-800-984-8523.

Click here to view the best practices of Soldier and Family Assistance Centers.

SFAC services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

• Entitlement and Benefits Counseling
• Military Personnel Services, such as ID cards
• Educational Services
• Transition/Employment Assistance
• Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services
• Travel pay for Family members on Invitational Travel Orders (ITO)
• Substance Abuse information and referral for Family members
• Coordination of Legal and Pastoral Services
• SFACs will establish emergency housing plans for non-medical attendants who provide care for the WT
• Assist in identifying lodging resources for Family members
• Child care referral
• Accept and manage donations
• Coordination with Army Reserve, State and Local Agencies
• Coordination with National Guard, State and Local Agencies

As each installation below establishes a web presence, we will provide a direct link to the local SFAC.

Click on a link to view the service location and contact information for each site below. If the link takes you to a Facebook page, please click on the "About" link for the contact information:

*Eisenhower Army Medical Center
  Fort Belvoir, VA
  Fort Benning, GA
  Fort Bliss, TX
  Fort Bragg, NC
  Fort Campbell, KY
  Fort Carson, CO
  Fort Dix, NJ
  Fort Drum, NY
  Fort Eustis, VA
  Fort Gordon, GA
  Fort Hood, TX
  Fort Huachuca, AZ
  Fort Irwin, CA
  Fort Jackson, SC
  Fort Knox, KY
  Fort Leonard Wood, MO
  Fort Lewis, WA
  Fort Meade, MD
  Fort Polk, LA
  Joint Base Elmendorf-Richardson, AK
  Fort Riley, KS
  Joint Base San Antonio, TX
  Fort Sill, OK
  Fort Stewart, GA
  Fort Wainwright, AK
*Madigan Army Medical Center
*San Antonio Military Medical Center
  Schofield Barracks, HI
*Tripler Army Medical Center
  USAG: IMCOM-Europe
*Walter Reed National Military Medical Center
*William Beaumont Army Medical Center
*Womack Army Medical Center
 West Point, NY

*The Medical Centers operate independently of SFAC Installation-based locations.