AER is a private non-profit and is the Army's own emergency financial assistance organization, dedicated to "Helping the Army Take Care of Its Own". AER provides emergency financial assistance to Soldiers and their Families.
AER funds made available to commanders, are not limited, and are constrained only by the requirement of valid need. For these reasons, the AER assistance program is conducted within the Army structure by major commanders and their installation/organization commanders, through AER sections and other related organizations.
If an eligible Soldier or Family member is not near an Army installation with an AER section, assistance may be obtained through Air Force Aid Society, Navy – Marine Corps Relief Society or Coast Guard Mutual Assistance offices. If none of these offices are within 50 miles, assistance may be obtained through the American Red Cross call center at 1-877-272-7337.
Categories of emergency assistance:
- Mortgage, rent, deposits, utilities
- Vehicle Repair
- Funeral expenses
- Medical/dental expenses
- Personal needs when pay is delayed or stolen
- Dependent Dental care
- Cranial Helmets
- Child Seats
- Basic Furniture needs
- Repair/Replacement of HVAC equipment
- Repair/Replacement of major appliances
- Car Rental while on emergency travel or when the primary vehicle is being repaired.
- Car down payment when the cost to repair exceeds the value of the car.
- Dependent Children of eligible Soldiers are eligible to compete for an scholarship for undergraduate-level education scholarships, through the Ursano Scholarship Program.
- Spouses of eligible Soldiers are eligible to compete for undergraduate-level education scholarships, through the Spouse Scholarship Program.
- Active Duty Soldiers and their Families
- Retired Soldiers, receiving a retired check from DFAS, and their Families
- Children and Spouses of “Gray Area” Retirees from the Army National Guard and Army Reserve are eligible to compete for scholarships
- Army Reserve Soldiers, on orders for 30 days or more, and their Families. (eligible on the first day of the orders)
- Army National Guard Soldiers, on Title 10 orders for 30 days or more, and their Families. (eligible on the first day of the orders.)
The National Defense Authorization Act of 2007 established JFSAP to deliver mobile Family support services to all branches of the military to include Guard and Reserve Families who face the same deployment-related challenges as active component, installation-based Families to ensure they have access to resources. The NDAA authorized the JFSAP to augment existing military Family support programs by providing resources and services to Guard and Reserve Soldiers and their Families who are geographically isolated from a military installation. JFSAP has been available in all States and Territories since September 2008.
The Guard/Reserve On-site Sales Program provides the commissary benefit to deserving Guard/Reserve members and their families that live in areas that are not close to an existing commissary store. These sales are not only for the Guard and Reserve ... they're for any authorized shopper. We bring the benefit directly to you at these sales which provide patrons savings of 30% or more; the same as active duty military and their families who shop the commissaries on a regular basis.
Army OneSource (AOS) is committed to providing support for Service members, Families and Veterans regardless of component or geographic location. Through State Community Support Coordinators (SCSC), AOS is developing community support systems to address and serve our Military Families in the areas of behavioral health, financial, legal and faith.
Your SCSC connects with key leaders in your state. Through a state portal, each Coordinator can easily pass along information to you and your Family.
to locate your AOS State Community Support Coordinator
One of the Army Reserve’s most valuable assets is the relationship between our Soldiers and the communities in which they live. Support from families, employers and communities is essential to the strength of our Soldiers. The core values and skills that are developed and returned strengthen the fabric of the community and the nation.
- Lt. Gen. Jeffrey Talley, 32nd Chief of Army Reserve and Commander, United States Army Reserve Command